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Frequently Asked Questions |
What do I get when I order a domain name? |
Just that. A Name that is yours to use for as long as you
pay for the right to use it. In this case it is 1 year to start, as part
of your starter site, then
renewed every year thereafter. |
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| What do I get when I order a website? |
If you ordered a starter site, you get
a website designed for you, with four pages about you and your
business, plus a form for viewers to request info or ask questions. You
also get it published to the internet and available 24 hrs a day, 7 days
a week. |
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| Why did I get two invoices for my website? |
1-One was for the Design of the website. It is a
one-time charge for creating the site.
2-The second invoice is for Hosting. It covers the cost of
keeping the site on a server (computer with special software) with
expensive phone lines connecting your site to the internet for 24 hrs a
day, 7 days a week. |
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| So when I order all this stuff, I don't need AOL any
more, right? I just pay you?? |
No, sorry. This does not replace your DSL or dial-up service. You
still need your AOL or MSN, or whatever service you use to get on the
internet, and to send and receive email. |
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| You put info@mydomainname.com
as my email address. How do I get that? |
This is a formal email address for your business. You may
give it to anyone to send email to your business. It will invisibly
forward to wherever you pickup your email. It's like call forwarding of
email. You still pick it up at your usual email address. |
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| So what's the advantage of that? |
You don't have to give out your personal email address to
the general public. Secondly, if you decide to change dial up services
(like switching from AOL to MSN internet service) you don't have to
notify the whole world. Just your webmaster. |
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| I see forms on my site. How do I get the requests for
information that people ask for on my site? |
It goes directly to your email box. The subject line will
tell you it is a form request from your website. |
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| I got billed for my site, and I still have changes. |
No problem. We bill as soon as you have a published site
containing the basic information you provided. A website is always a work in
progress. They undergo changes every time something in your business
changes. Just pencil in the changes and fax over the pages. We'll fix
it. |
